Shipping Methods
Shipping Methods and Delivery Times
We offer a variety of shipping options to meet your needs, with clear timelines and cost-effective methods:
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Standard Shipping: Orders typically arrive within 5–7 business days.
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Express Shipping: For faster delivery, orders arrive within 2–3 business days.
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International Shipping: Available for worldwide delivery, with estimated arrival times varying based on location (usually within 7–14 business days).
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All shipping times are estimated from the moment your order is processed and shipped, not from the date of order placement.
Shipping Costs
Shipping Costs
We strive for transparency and affordability when it comes to shipping costs:
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Standard Domestic Shipping: Rates are calculated based on the weight and size of your order.
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International Shipping: Costs vary by destination and are calculated at checkout.
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Free Shipping: We offer free standard shipping on domestic orders over £250
Returns and Exchanges
Returns and Exchanges
If for any reason you are not satisfied with your purchase, we offer a straightforward return and exchange policy:
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Return Window: You have 30 days from the delivery date to request a return or exchange.
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Conditions: Items must be in their original condition, unworn, and in the original packaging.
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Refunds: Once your return is received and inspected, we will process a full refund to your original payment method within 7 business days.
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Exchanges: If you wish to exchange an item, we’ll ship the replacement product as soon as we receive your return.
Customer Service
Customer Service
If you have any questions about your order, shipping, or our return policies, our dedicated support team is here to help. Whether you need assistance with tracking your order, initiating a return, or resolving an issue with a shipment, we are committed to providing prompt, friendly, and effective solutions. You can reach us via email at xdeorumstudiosx@gmail.com, and we aim to respond to all inquiries within 24 hours. Your satisfaction is our priority, and we’re here to ensure your experience with Deorum Studios is smooth and worry-free.